PRIVACY POLICY
WEBSITE ADDRESS AND ITS OBJECTIVES:
Objective of this website is to introduce about our services and to share our contact details to our customers and visitors
SITE OWNER:
This website would be operated by Mr. Ravindra, Bengaluru, Karnataka, India who is the sole proprietor of 'CLICK MY CODE' professional VBA excel coding services.
When this policy mentions, "CLICKMYCODE", "CMC", "WE", "US", "OUR", "OURS", "OWNER", It refers to click my code or sole proprietor who is the owner or data controller of this site.
USERS:
Users refers to who purchases, intend to purchase, or inquire about any product(s) or service(s) made available by CMC through any of CMC's customer interface channels including its website, mobile site, mobile app & offline channels (collectively referred herein as "Sales channels").
For the purpose of this Privacy Policy, wherever the context so requires "customer(s)", "client(s)", "you" or "your" shall mean Users.
ABOUT POLICY:
This privacy policy explains how we collect, use, share, disclose and protect personal information about users of our website, products or services.
For the purpose of this Privacy Policy, Website means the website(s), mobile site(s) and mobile app(s). At CMC, the privacy and security of our user's personal data is of paramount importance. We are committed to protecting data you share with us.
This Privacy Policy does not apply to any website(s), mobile sites and mobile apps of third parties or affiliates or partners, even if their websites/products/services are linked to our Website. In such situations, we recommend that you read the privacy policy on the applicable site.
POLICY ACCEPTANCE:
By accessing or using any version of our Website/Platform/services/service channels, you signify that you have read, understood and agreed to be bound by this Privacy Policy and any other applicable law.
We assume that all Users have carefully read this document and agree to its contents. If someone does not agree with this Policy, they should refrain from using our website, mobile applications, products, services and our service channels.
POLICY AMENDMENTS:
We reserve the right to change our Policy from time to time.
Continued use of our website, platforms, products, services and service channels implies acceptance of the revised Policy.
POLICY ACCESSABILITIES:
For the sake of accessibility, the Privacy Policy is being made available on website footer.
You are encouraged to read this Privacy Policy from time to time to keep yourself updated with the changes & updates that are made to this Policy.
DATA COLLECTION, SOURCE AND PURPOSE:
Each time you access our Website your session data gets logged. Session data may consist of various aspects like the IP address, operating system and type of browser software being used and the activities conducted by the User while on the Website. We collect session data because it helps us analyze User’s choices, browsing pattern including the frequency of visits and duration for which a User is logged on. It also helps us diagnose problems with our servers and lets us better administer our systems. The aforesaid information cannot identify any User personally. However, it may be possible to determine a User's Internet Service Provider (ISP), and the approximate geographic location of User's point of connectivity through the above session data.
With the help of internet search engines, we will list down probable customer name, email and contact details to approach customers, introduce our service and enhance our service market.
When you voluntarily email us and inquire about our products or services, we will store your name, email address, contact details in our records with the objective of customer interactions.
When you find interested in our products or services or when you confirm to avail our products or services, we would request you to voluntarily email us with details like your Name, email ID, contact no, address, GSTIN, your employee/representative name, email ID, contact no, address. With the objective of customer interactions, billing, tax returns and other legal requirements.
When you find interested in our products or services or when you confirm to avail our products or services, we would request you to voluntarily email us the list of your excel tasks and its sample data with the objective of VBA coding, to automate and simplify your excel tasks as per your requests.
When you schedule meetings with us and explain or share your excel task requirements, meeting recordings would be used to understand your excel task and do the VBA coding accordingly.
DATA RETENTION:
We will retain the data you share with us only for as long as is necessary to fulfill the purposes for which it was collected, as specified in this policy, or as required by applicable laws and regulations.
The criteria used to determine our retention periods include:
We retain your data for as long as needed to complete the supply of the requested service and manage our relationship with you. We may retain personal data for a longer period if required to comply with our legal, tax, or accounting obligations.
We reserve the right to review and securely delete data based on internal operational needs and sufficient storage capacities, provided this does not conflict with any other legal or service obligations.
We will securely delete or anonymize your data upon receiving a valid deletion request from you, unless an overriding legal or operational reason requires us to keep it for a limited time.
DATA SECURITY, PROTECTION AND CONFIDENTIALITY:
The Users’ information is maintained by us in electronic form on its equipment, and on the equipment of its employees. Such information may also be converted to physical form from time to time. We take all necessary precautions to protect your personal information both online and off-line, and implements reasonable security practices and measures including certain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of the our business.
Notwithstanding anything to the contrary, we shall not be held responsible for any loss, damage or misuse of the Information caused to the User, if such loss, damage or misuse is attributable to an event beyond the control of or attributable to us or a force majeure event.
We shall use the Information collected from the Users in accordance with applicable laws including but not limited to the IT Act and the rules made thereunder and use the Information only for the purpose for which it was furnished.
DATA TRANSFERS AND USE OF THIRD-PARTY SERVICES:
We will not sell or rent your personal information to third parties for their independent use without your explicit consent.
We may share your personal information with third-party service providers to help us operate our website, provide our services or products, and manage our business operations.
•Domain and Website Hosting, and Analytics Providers: We use third-party services to host our website and to monitor and analyze how our service is used. This helps us understand visitor traffic and improve the website's functionality and user experience. The information shared may include your IP address, browser type, pages visited, and other usage data.
•Email Communication Platforms: We use email platforms to manage our communications with customers and prospective customers, including sending updates, newsletters, and marketing or promotional materials. We share contact information, such as your name and email address, to facilitate these communications.
•Data Storage Services: We use third-party data storage services to securely store our documents, including information you provide to us. We implement security measures to protect data during transmission and storage.
•Payment Processors: When you make a purchase on our website, we use third-party payment processors to handle the transaction and process customer payments. We do not store your payment card details ourselves; this information is provided directly to the payment processors, whose use of your personal information is governed by their own privacy policies.
CMC makes all user information accessible to its employees, agents or partners and third parties only on a need-to-know basis and binds only its employees to strict confidentiality obligations.
Notwithstanding the above, CMC is not responsible for the confidentiality, security or distribution of the User’s information by our partners and third parties outside the scope of our agreement with such partners and third parties. Further, CMC shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of CMC including but not limited to, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User etc.
Except as otherwise provided in this Privacy Policy, we will keep the User’s personal information private and will not share it with third parties, unless we believe in good faith that disclosure of the User’s Personal Information or any other information we collect about the User is necessary to:
• comply with a court order or other legal process;
• protect the rights, property or safety of CMC or another party;
• enforce our Terms of Use; or
• respond to claims that any posting or other content violates the rights of third-parties.
COOKIES:
The Website/Platform send cookies or similar technologies (small files containing a string of characters) to your computer/mobile/or any device, thereby uniquely identifying your browser. Cookies are used to track your preferences, help you login faster, and aggregated to determine user trends. This data is used to improve offerings, such as providing more content in areas of greater interest to a majority of users.
We also use third party cookies to provide our users with better services and enhance our advertisements on other websites as well as on Website in respect of the relevant services.
Thus, under no circumstance shall CMC be held liable for breach of privacy by such third party website nor shall it be liable for any objectionable content that may be displayed on such third party website. The Website/Platform may contain links to other websites; However, every user agrees and acknowledges that the Website/Platform shall not be responsible for the privacy practices of other third party websites which it does not own, manage or control.
This Privacy Policy shall not apply to any information voluntarily disclosed by the Users to other Users of the Website/Platform or third parties.
Most web browsers automatically accept cookies. Of course, by changing the options on your web browser or using certain software programs, you can control how and whether cookies will be accepted by your browser. We support your right to block any unwanted Internet activity, especially that of unscrupulous websites. However, blocking our cookies may disable certain features on the Website, and may hinder an otherwise seamless experience to purchase or use certain services available on the Website. Please note that it is possible to block cookie activity from certain websites while permitting cookies from websites you trust.
CONTACT:
You may request access, correction, or deletion of your data by contacting us at customercare@clickmycode.com